Relationship Manager

Job Descriptions

We are looking for a motivated and client-focused Relationship Manager to join in the Forex industry. The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and supporting them in achieving their trading goals. This role requires a deep understanding of the Forex market, excellent communication skills, and the ability to address client needs effectively.

Key Responsibilities:

Client Relationship Management:

• Build and maintain strong client relationships through exceptional service and regular engagement, addressing concerns promptly.
• Guide new clients through onboarding and provide training on platforms, products, and market conditions.
• Collaborate with sales and support teams to ensure seamless service and client satisfaction.

Market Insights & Support:

• Keep clients informed on market trends, new products, and provide personalized recommendations based on their profile.

Account Management:

• Monitor accounts, ensure they are in good standing, and suggest tailored solutions for trading and investment goals.

Sales & Upselling:

• Identify opportunities to upsell and cross-sell Forex products and services based on client needs.

Problem Resolution:

• Address client inquiries and resolve issues related to accounts, platforms, or technical problems.

Reporting:

• Update client activity, performance, and strategies to internal teams for follow-ups.

Qualifications:

• 3 Years as a Relationship Manager or Account Manager, preferably within the Forex or financial services industry.
• Strong understanding of the Forex market, trading platforms, and financial products.
• Excellent building and maintaining strong relationships, negotiation, and interpersonal skills.
• Ability to analyze client needs and provide tailored solutions.
• Familiarity with CRM tools, business intelligence platforms, and other sales tools.

Interested candidates are invited to submit their resume outlining their qualifications and relevant experience in the "apply" section and email to info@najmaconsultancy.com with your CV. Contact Number: +971565115753